Have a question?
Bulk order processing times vary based on order size and availability. Typically, orders ship within 5-10 business days. Shipping times depend on the selected shipping method and destination. If you have a specific deadline, please contact us at orders@xx-xyathletics.com before placing your order.
Bulk orders are final sale and cannot be returned or exchanged. If you need to make minor adjustments, please reach out to us at orders@xx-xyathletics.com as soon as possible—we’ll do our best to accommodate changes before your order ships.
We can try to accommodate changes before your order ships, but once it has been processed and sent out, we cannot make modifications. If you need adjustments, email us immediately at orders@xx-xyathletics.com.
Yes, an invoice will be provided with your order confirmation. If you need additional documentation, please email orders@xx-xyathletics.com.
Once your order ships, you’ll receive an automated email with a tracking number. If you don’t see it, check your spam folder or reach out to us for assistance.
Yes, we require a 25-unit minimum for bulk orders.
Not yet—but we’re working on it! Stay tuned for future updates on customization options.
We accept Shopify-supported payment methods and PayPal for bulk orders.
No additional promo codes or affiliate discounts can be applied to bulk orders. However, all bulk orders automatically receive 20% off.
Standard shipping is included, but if you need priority shipping, it can be arranged for an additional cost. Contact us before placing your order to discuss expedited options.
Yes, bulk orders qualify for free standard shipping.
Yes, we ship internationally. Shipping times and costs may vary based on location.
Yes, reselling is not allowed. Bulk orders are intended for personal use, teams, groups, and organizations.
For any bulk order inquiries, reach out to us at orders@xx-xyathletics.com. We’re happy to help!